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Jobs

Finding a booking, and editing, submitting or cancelling it.

Jobs in the sidebar lists every booking your company has made, newest first, 25 to a page.

  • Search matches the connote number or the booking reference.
  • Status narrows the list to one status. Clicking a status tile at the top does the same.
  • Clear removes both filters.

Only the Total tile shows a number. The other tiles work as filters but show —.

Each row shows the job number, route (first pickup suburb → last delivery suburb), amount, status, pickup date, and when the job was created.

Click a row to open the booking detail.

ButtonShown whenWhat it does
✏ EditDraft or PendingOpens the booking form with everything filled in. Save to keep your changes.
➤ SubmitDraft onlySends the draft to JATT. It becomes Pending.

When you submit, the portal asks you to confirm. After that, JATT’s operations team takes the booking over. You can still edit it while it is Pending.

You can edit while the booking is Draft or Pending. Open it with ✏ Edit, or with Edit Booking on the booking detail page.

When editing, the form also shows a Status you can set to Draft or Pending. That lets you submit the booking, or take it back to draft, while saving. Saving returns you to Jobs.

Once JATT confirms a booking, editing is closed. The portal says “This booking has been submitted and can no longer be edited.” Contact JATT to change it.

Cancelling is done from the Bookings list, which is not in the sidebar yet. Open it by adding /customer/bookings after the portal address in your browser. It shows your 50 most recent bookings.

  • A Draft shows a 🗑 Delete Draft button. Deleting removes it.
  • A Pending or Confirmed booking shows ✕ Cancel Booking. Its status becomes Cancelled.

Both ask you to confirm, and neither can be undone.

Once a booking is Allocated to a driver, or later, you can’t cancel it online. The portal says “This booking can no longer be cancelled online. Please contact support.”