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Exchange dockets

Record the paper handed over at a delivery. Every balance is derived from these.

A docket is the paper record of pallets changing hands. Every balance in the system is derived from dockets — nothing else moves one.

The Exchange Dockets page: filters across the top, then one row per docket showing out, in, net and declaration state.
  1. Net, signed your way Green owed to us means pallets went out and someone else holds them. Red owed by us means they came in and we do. The sign is the direction of the debt, not of the movement.
  2. Status open is recorded but unsigned paper; signed has the counterparty's signature. Voided dockets are hidden unless Show void is ticked.
  3. Declared The declaration state carried from the Declarations page. n/a means nothing to lodge — an inbound docket, or equipment no pooler tracks.
  4. Void Dockets are never deleted. Voiding leaves the row and its history in place and removes it from the balance, because the balance is derived from dockets and a deleted docket would silently change history.
Exchange Dockets · captured 13 August 2026 · sample data
FieldNotes
Docket numberFrom the book.
DateThe date of the exchange, not when you typed it. This starts the declaration deadline.
AccountWho the pallets went to or came from.
Pallets out / inBoth can be filled in — an exchange usually is. The net updates as you type.
CounterpartyWho signed for it.
Connote numberIf it happened at a delivery, link it.

The net tells you plainly which way it went: they owe us 8 or we owe them 8.

CHEP does not issue duplicate docket numbers, so if you get a warning on a CHEP account, check the docket — something has been typed twice or misread.

Loscam does allow duplicates, so two of their books can legitimately carry the same number. There you will be offered Record it anyway. If you take it, the pair is flagged at reconciliation so it gets checked against the statement.

Voiding removes a docket from the balance and frees its number to be reused. It needs a reason, which is kept on the record.

The custody movements stay — the pallets did physically move, and erasing that would be a lie. What voiding says is that the paper is withdrawn.

A docket that has already been reconciled with the counterparty cannot be voided. You have both agreed that balance; withdrawing your side of it unilaterally would put the two records out of step with nothing to explain why. Raise a discrepancy against the reconciliation instead.

Shows whether the transfer has been lodged with the hire company. Amber “not lodged” and blue “awaiting pooler” both mean the pallets are still on your account — only green “accepted” stops the hire charge. See Declarations and deadlines.