Create a quote
Build a priced quote for a customer across one or more service levels, then convert it to a booking.
Create Quote builds a priced offer for a customer — typically across several service
levels so they can compare before committing. It’s under Quotes → Create Quote
(/operations/create-quote).
Quote or booking?
Section titled “Quote or booking?”- Use Create Quote when the customer is weighing options or hasn’t committed yet.
- Use Create Booking when they’ve already committed and you just need to enter the job.
A quote can later be approved to create the booking automatically — no re-keying.
Fill in the form
Section titled “Fill in the form”The fields mirror Create Booking:
- Customer — who the quote is for (this also scopes which rate cards apply).
- Pickup & delivery — the route by suburb/postcode.
- Cargo — items with weight, dimensions, packaging, quantity, and any dangerous goods.
- Options — tailgate, fuel levy, and other services.
Price across service levels
Section titled “Price across service levels”This is the key difference from a booking: you can price several service levels at once.
- Tick all the service levels you want (Standard, Express, Hot Shot…).
- Click Calculate Rate.
- The pricing section shows one priced row per service level.
Pricing uses the same engine as bookings — customer rate cards first, zones, oversize handling, and add-ons (fuel levy, GST). See Rate cards & pricing and Service levels.
Send it, then convert
Section titled “Send it, then convert”Save/send the quote to the customer. When they accept:
- Open the quote and click Approve.
- A new connote is created with the details copied across — including the accepted service level’s rate — and appears on the Jobs list as Pending.
The quote stays APPROVED as the audit trail. Full flow: Quotes.
Speed up repeat quoting
Section titled “Speed up repeat quoting”For lanes you quote often, start from a quote template to pre-fill the route, cargo, and options.
Related
Section titled “Related”- Quotes — the list and approval flow.
- Quote templates — reusable starting points.